Questions,
Answered

Two to three weeks. Everything is made after you order it, in your size and your fabric. We would rather quote three weeks and deliver in two than the other way round.

Yes, as long as it has not gone into production. Contact us with your order number and we will tell you where it is. Once cutting has started we cannot change the size or the fabric.

Yes. Details and opening hours are on the contact page. It is worth the trip if you are torn between two fabrics.

Five, free, posted to you. That is enough to compare properly without the choice becoming impossible.

No. Every fabric costs the same on every piece, so choose on how it looks and wears, not on price.

Often, yes. Contact us with the details and we will tell you whether it is suitable and how much you need.

Yes, on every order to UK mainland, including assembly in the room of your choice. We do not deliver to the Scottish Highlands.

Send us the measurements before you order and we will tell you honestly. For larger sizes we can build the headboard in sections so it goes up a normal staircase.

No, we cannot remove or dispose of an old bed. Arrange that with your council or a clearance service before we arrive.

Five years on the frame and the construction. Full detail is on the warranty page.

Email us with your order number and a photograph. We deal with faults ourselves rather than passing you to a third party.